Transformation project

​​​​​​​​​​​​​​​​​​​Our Journey to Medical Transportation Transformation

In 2013, the First Nations Health Authority (FNHA) assumed responsibility for programs and services from Health Canada, including the Medical Transportation (MT) Program. The MT program assists eligible clients with transportation, accommodation and meal expenses as they travel to medical appointments outside their communities of residence.

Since its inception, the FNHA has undertaken two major transformations. The first was the creation of Plan W (Wellness) for drug benefits in 2017. In 2019, the FNHA entered into a partnership with Pacific Blue Cross for claims processing of dental, vision, medical supplies & equipment and mental wellness benefits.

Through community and leadership engagements and meetings, the FNHA heard the need for MT improvements suiting the diverse needs and geography across the province. Our MT transformation journey began in March 2020. We are excited by the opportunity to take you along as we build a community-driven, Nation-based program to meet the needs of First Nations in BC.

The FNHA is working with the First Nations Health Directors Association (FNHDA) and communities to transform the MT program.

It is our hope that you will use this webpage to learn about completed and upcoming MT transformation changes.